Snapsheet is the leader of a new breed of apps that work directly with insurance carriers and their customers to deliver a superior claims experience, all connected through a variety of white-labeled mobile apps. The apps allow users to easily file and publish brief vehicle damage reports, complete with photographs. Snapsheet continues to direct the process by centralizing communication between repair shops, customers and carriers in order to speed up repairs and payments, and ensure all parties are fairly represented in a process that has, until now, been slow and opaque.
When a Snapsheet user opens one of the company’s mobile apps immediately following an accident, they need to count on the app loading quickly, and on that app being smooth, fast, reliable and error-free. The last thing they need is a slow-loading app with timeouts and crashes that will exacerbate their stress.
Recognizing this somewhat unique need for superior app performance for insurance carriers and their customers, Snapsheet turned to Neumob to help accelerate their family of United States-based apps. We’re happy to report in our new case study that Neumob sped up Snapsheet’s app performance by 26%, and by a big 97% on US-based 3G mobile networks. Moreover, errors within the app dropped by 11%.
Dan Columb, Snapsheet’s VP of Engineering, said that “We pride ourselves in delivering first-class technology to our partners and their customers, and with Neumob embedded in our apps, we’ve now made those apps that much better. A faster app with fewer errors means happier customers and more hassle-free claims – and that’s just the way we like it”.